Epic Medication Management Implementation Service
RCI provides a comprehensive suite of services to help healthcare organizations achieve beyond the traditional measures of success when implementing Epic medication management applications. Our services are tailored to deliver high-reliability/high-performance outcomes and include:
- Creating a governance structure
- Establishing guiding principles
- Effective project management
- Anticipating and avoiding common issues
- Developing team proficiencies and competencies – accelerated learning
- Avoiding transitional revenue leakage
- Aligning build and workflows with the Epic Foundation System
- Implementation of more advanced system features – beyond the basics
- Assessment and clean-up critical interoperability databases
- Risk reduction – patient safety, revenue loss, regulatory compliance
Our goal is to help healthcare organizations implement Epic in a way that minimizes go-live issues and supports long-term success. The manner in which an organization begins their Epic journey will largely determine how well they evolve with the system over time.
Optimizing your revenue cycle, so you can focus on patient care
RCI Pharmacy Solutions is a specialized provider of medication revenue cycle services for healthcare organizations on the Epic platform. We deliver on maximized financial performance and minimized compliance risks.
Our services can help organizations adopting Epic prevent transitional revenue leakage, or assist fully implemented Epic organizations identify system build opportunities to improve medication revenue cycle performance.
We use our proprietary iQA process to rapidly identify any opportunities in our clients’ medication revenue cycle. We then develop and implement prescriptive corrective action plans to help our clients achieve their revenue goals.
Our targeted initiatives include:
- Chargemaster review and gap analysis: We review our clients’ medication chargemaster to identify any gaps or inaccuracies that could be negatively impacting revenue
- Cost, coding, and charges: We ensure that data sets for cost, coding, and patient charges are accurate, up-to-date and compliant with all applicable regulatory requirements
- Charge capture analysis: We perform a comprehensive charge capture analysis including purchase/charge data and dependent workflows to identify areas of revenue leakage
- PA process, denials, rebills, write-offs: We perform claims analysis and system functionality assessments to help optimize payor reimbursement, improve financial performance and reduce compliance risks. Our focus is on high-cost medications and biosimilars
- 340B accumulation and WAC spend optimization: We help our clients maximize their 340B program benefits and minimize their WAC spend through a variety of strategies, including targeted build analysis, patient chart tracers, and system data analytics
- Data transparency: We provide our clients with real-time data transparency into their medication revenue cycle so they can make informed decisions about their operations
- Free drug program optimization and risk reduction: We help our clients optimize their utilization of free drug programs, reduce the risk of non-compliance with regulatory requirements and construct door-to-patient audit trail reporting
Optimization: Standardize Your Epic Medication Management
At RCI Pharmacy Solutions, we believe that standardization is the key to optimizing your Epic-based medication management applications. When your build and dependent workflows are standardized, you can achieve high-reliability and high-performance standards with operational efficiency, patient safety, and financial outcomes.
With new builds, we start with Epic foundation, and best practices based on our extensive experience and the latest industry standards. With existing builds, we work with your key stakeholders to identify and address any gaps in your current build or processes. We also help you implement ISMP safety and TJC/DNV regulatory compliance measures to ensure that your Epic medication management systems are operating in a safe and compliant manner.
Need assistance with Epic Dispense Prep IV admixture compounding, CNR compounding and repackaging, TPN ordering and compounding, IV smart pump integration, batch preparation, and repackaging? We offer build and project management services to help you with these and other Epic medication management modules.
Our team can also help you deliver the expected ROI with your pharmacy automation systems. We have the real experience and knowledge necessary to optimize Epic integrations with pharmacy automation systems through assessments of your key datasets, functionality utilization, staff workflows and competencies, along with policies and procedures. Corrective action plans will address all the factors that can impact achieving a full ROI with pharmacy automation products.
Implementation and Optimization of Pharmacy Automation Systems
At RCI Pharmacy Solutions, we understand that pharmacy automation systems are essential for improving the efficiency, accuracy, and safety of your medication management processes. We also understand that integrating pharmacy automation systems with Epic medication management applications can be a complex and challenging task.
That's why we offer expert level services to support our clients with implementing and optimizing pharmacy automation systems.
Our services include:
- Assessment and planning: We work closely with our clients to assess their current medication management processes and identify opportunities for improvement. We then develop a customized plan for implementing or optimizing pharmacy automation systems integrated with Epic medication management applications.
- Project management: We manage all aspects of the implementation or optimization project, from start to finish. This includes working with vendors, coordinating with staff, and managing timelines and budgets.
- Integration: We ensure that the pharmacy automation systems are seamlessly integrated with Epic medication management applications. This includes configuring systems, testing workflows, and providing training to staff.
- Support and maintenance: We provide ongoing support and maintenance for the pharmacy automation systems and their integration with Epic medication management applications. This includes troubleshooting problems, providing updates, and making changes as needed.
We have experience with a wide variety of pharmacy automation systems, including:
- Automated dispensing systems (ADS)
- Inventory management systems
- Smart pumps
- Robotics and repackaging systems
- TPN compounding integration
- IV workflow systems
We can help you to integrate and optimize pharmacy automation systems with Epic medication management applications to achieve a variety of benefits, including:
- Improved medication safety
- Increased efficiency and productivity
- Reduced costs
- Enhanced compliance
- Improved end user satisfaction
Team Mentoring for Epic Willow and Beacon Teams
At RCI Pharmacy Solutions, we believe that team mentoring is essential for the success of Epic Willow and Beacon teams. Our team mentoring programs are designed to help newly certified or existing team members develop the competencies, proficiencies, and team building skills they need to be successful.
Through our team mentoring programs, we help our clients to:
- Improve the efficiency, efficacy, and productivity of their Epic Willow and Beacon teams
- Reset paradigms for build approaches
- Establish best-practice application maintenance hygiene
- Promote individual resource and team self-sufficiency
- Develop system diagnostic and troubleshooting skills
Our team works with leadership to identify needs and implement systemic corrective action plans required to create a high-performing medication management team. We work closely with individual team members to assess their current state strengths and weaknesses, then develop a mentoring plan that will help them realize improved competencies and proficiencies.
Our team mentors are experienced Epic Willow and Beacon professionals who are passionate about helping others succeed. They are experts in their field and have a deep understanding of the challenges and opportunities that Epic Willow and Beacon teams face.
Epic Medication Management Managed Services
At RCI Pharmacy Solutions, we understand that managing your Epic medication management system can be complex and time-consuming. That's why we offer a comprehensive suite of managed services to help you optimize your in-house resources and achieve cost-effective results.
Our managed services include:
- Staffing and leadership gaps: We can help you fill staffing and leadership gaps in your Epic medication management team.
- Project management: We can help you manage Epic medication management projects, such as new module implementations or system optimizations.
- Application maintenance: We take care of all the day-to-day tasks involved in maintaining your Epic medication management system, including CDM maintenance, data set maintenance, FSV loads, cost loads, and WQs.
- Upgrade support: We help you plan and execute upgrades to your Epic medication management system with minimal downtime and disruption to your operations.
- Application or functionality adoption and support: We help your staff build and implement Epic medication management features to further automate medication management workflows, support clinical patient care programs and enhance patient safety.
- Automation system adoption and support: We help you adopt and use your pharmacy automation systems in conjunction with your Epic medication management system to streamline your workflows and improve your efficiency.
Our Epic medication management managed services are designed to help you:
- Reduce your workload and free up your staff to focus on other priorities
- Improve the performance and reliability of your Epic medication management system
- Reduce your risk of compliance issues
- Achieve your desired clinical, operational, and financial outcomes
We offer a variety of managed service plans to meet the specific needs of each of our clients. We work closely with our clients to develop a plan that fits their budget and requirements
